FAQ
Frequently Asked Questions
What makes GLAMOUT BEAUTY different?
At GLAMOUT BEAUTY, we believe luxury begins with quality.
Our extensions are made from 100% raw human hair with aligned cuticles, creating an exceptionally soft, natural and long-lasting result.
Rather than offering multiple quality levels, we offer one: uncompromising luxury.
Are your extensions made from 100% human hair?
Yes.
Every GLAMOUT BEAUTY extension is crafted exclusively from 100% raw human hair, selected for its exceptional softness, natural movement and lasting quality.
Which clip-in option is right for me?
Our Luxury Clip-In Hair Extensions are designed for a complete transformation, adding length and fullness with multiple wefts for customizable placement.
Our Luxury Volumizing Clip-In Weft features one dense 4-clip weft designed to add instant fullness and density through the lengths and ends.
If you are unsure which option is best for your hair, our complimentary consultation service is available to help you choose.
What if I cannot find my shade online?
The shades shown online are our essential base colours. GLAMOUT BEAUTY offers over 150 shade possibilities, including custom blends, piano shades, rooted colours and balayage effects.
Two or three shades can be blended in precise proportions to create a natural, seamless match tailored to your hair.
If you are unsure which shade to choose, send us photos of your hair through WhatsApp for personalized shade guidance. Please allow 24–48 hours for a response.
How do I choose the right shade?
For your first order, we recommend beginning with our complimentary private shade consultation.
Send us three clear, unfiltered photos of your hair taken in natural daylight: one from the back and one from each side. Our extension specialist will personally recommend the most seamless match for your hair.
Please allow 24–48 hours to receive your personalized shade recommendation.
What lengths are available?
Our Luxury Clip-In Hair Extensions are available in:
14" · 16" · 18" · 20" · 22" · 24" · 26"
Our Luxury Volumizing Clip-In Weft is available in:
14" · 16" · 18" · 20"
Looking for something custom? Contact us to create a personalized order tailored to your preferred length, colour and volume.
How do I choose the right length?
The same extension length may fall differently on each person depending on height, torso length and placement. Curled or waved extensions will also appear slightly shorter than when worn straight.
Use our visual length guide on the Extensions page to compare each option from 14 to 26 inches and estimate where the extensions may fall on you.
For the most accurate estimate, place a measuring tape approximately one inch above the top of your ear and allow it to fall naturally down your back.
Why do your Luxury Clip-In Hair Extension sets contain more hair?
Our Luxury Clip-In Hair Extension sets are intentionally designed with generous density to create a seamless, luxurious result.
Because every head of hair is different, you may not need to wear every weft at once. The multiple-weft design allows you to customize the placement and volume based on your natural hair and desired look.
Can I curl or straighten my extensions?
Absolutely.
Our extensions can be curled, straightened and styled like natural hair.
To preserve their quality, always apply a heat protectant before styling and keep hot tools below 200°C (390°F).
Can I colour my extensions?
Our extensions may be professionally customized using deposit-only colour, including glosses and toners.
A qualified colourist must always perform a strand test before applying colour to the full set, as extensions may respond differently from natural hair.
Never bleach or lighten the extensions. Bleaching, lightening or using aggressive chemical treatments can permanently affect the colour, texture and integrity of the hair.
How long do GLAMOUT BEAUTY extensions last?
The lifespan of your extensions depends on how often they are worn, styled and washed.
Because clip-in extensions are not worn continuously, their lifespan can be significantly extended when they are washed only when needed, protected from excessive heat and stored properly between wears.
Every order includes our complete care guide to help preserve their softness, movement and shine for as long as possible.
How often should I wash my extensions?
Clip-in extensions do not absorb natural oils from the scalp, so they require far less washing than natural hair.
Wash them approximately every 15 to 20 wears, or whenever product buildup becomes noticeable.
Use a gentle, sulfate-free shampoo and a moisturizing conditioner suitable for human hair extensions. Do not use clarifying or detoxifying shampoos.
What type of brush should I use?
Use a brush specifically designed for human hair extensions. We recommend a gentle combination of flexible nylon pins and soft boar bristles to detangle the hair without unnecessary pulling or tension.
Always brush the extensions when they are completely dry. Begin at the ends and gently work your way upward while supporting the hair with your other hand.
The GLAMOUT BEAUTY Extension Brush is designed to help protect the softness, movement and longevity of your extensions.
Is a care guide included with my order?
Yes.
Every GLAMOUT BEAUTY extension order includes a complete care guide with instructions for washing, brushing, heat styling and storing your extensions.
Following these instructions will help protect the quality and longevity of the hair.
Can I return my extensions?
For hygiene reasons, extensions are eligible for a colour exchange only if the protective seal remains completely intact.
Once the seal has been opened, the extensions are no longer eligible for return or exchange.
Custom orders are final sale. Refunds are not available.
Please refer to our Refund Policy for complete details.
How long does shipping take?
Canada
In-stock items are typically shipped within 1–2 business days.
If your selected length or shade is not currently in stock, please allow approximately 14 business days to receive your order.
United States and International
Shipping times vary depending on your destination.
If your selected item is not currently in stock, please allow approximately 3–4 weeks to receive your order.
Estimated delivery times for your destination will be displayed at checkout.
Need more help?
We are always happy to assist.
Whether you need help choosing your shade, selecting your length or deciding which clip-in option is right for you, contact us through WhatsApp. Please allow 24–48 hours for a response.